home-hero-2.jpg

Vision

Visual-Impairment.jpg

Hearing 

Hearing-Impairment.jpg

Cognitive

Cognitive-Impairment.jpg

Physical 

Physical-Impairment-.jpg

Register for our services

contact_centre.png

<h2>Register for our services</h2>
We want you to get the most from Sky so we offer a number of services for our customers with accessibility requirements, like alternative billing formats including braille, large print and audio CD. We have other ways of contacting us too, like British Sign Language via an interpreter or Text Phone. And we’re trained to support Power of Attorney accounts. We also offer a messaging service.&nbsp;Please let us know if you need any extra assistance or would like to register your account with us.

RNIB, Communication Access, Dementia Friends, Action on Hearing Loss

Collaborations

collaborations_new.png

<h2>Collaborations</h2>We work with people and organisations who keep us learning and improving. For example, the Royal National Institute for the Blind share their expertise on our Sky box display, our apps and websites. Our Accessibility team are Communication Access accredited to support people with communication difficulties more effectively. Action on Hearing Loss supported us when we launched subtitles on demand, helping us test our service with people affected by hearing loss. Dementia Friends trained us to make sure we offer the best support to people affected by dementia.

999 BSL is now available!

999-bsl.jpg

Makaton friendly content now on Sky Q & Sky Glass

makaton-tile.jpg

Sign up to our new Sky Befriending Line

sky-cares-tile.jpg

Sky Q now gives more control to visually impaired customers

Sky-Q--Impaired-Thumbnail.jpg

Be My Eyes

Be-My-Eyes-JD-TO.jpg

Black Widow Episode 1

KA_03_Black_Widow-LW.jpg

Black Widow Episode 1Sky Documentaries14th September 2AM (Repeats at 9PM)Subtitled &amp; Audio DescribedNew &amp; Exclusive. When Julian Webb is unexpectedly found dead in the home he shares with his wife, a complex web of lies, love and manipulation is revealed. (1 of 3)Audio Described by Penelope Parisi<a href="https://www.sky.com/help/home/accessibility-tv-guide" target="_self">See TV Guide for Audio</a><a href="https://www.sky.com/help/home/accessibility-tv-guide" target="_self">&nbsp;Described shows</a><a href="https://www.sky.com/help/home/accessibility-tv-guide" target="_self">See TV Guide for Subtitled shows</a>

The Penguin Series 1 Episode 1

KA_03_ThePenguin_S01-LW.jpg

The Penguin Series 1 Episode 1Sky Atlantic19th September 2AM (Repeats at 9PM)Audio Description &amp; SubtitlesNew &amp; Exclusive. Explore the transformation of Colin Farrell's Oz Cobb from an unassuming crime boss into the notorious kingpin, the Penguin. (1 of 8)Audio Described by Kenneth Blair<ul><li><a href="https://www.sky.com/help/home/accessibility-tv-guide">See TV Guide for Audio Described shows</a></li><li><a href="https://www.sky.com/help/home/accessibility-tv-guide">See TV Guide for Subtitled shows</a></li></ul>

The Staircase

KA_03_TheStaircase-LW.jpg

The StaircaseSeries 1SubtitlesBased on a true story, explore the life of Michael Peterson, his sprawling North Carolina family and the suspicious death of his wife Kathleen. Award-winning actors Colin Firth and Toni Collette star.Available until 31/12/25

Mary & George Part 2 - AD Introduction

KA_03_Mary-LW.jpg

10 Lives - AD Introduction

KA_03_10LIVES-LW.jpg

Red Right Hand - AD introduction 

KA_03_RedRightHand-LW.jpg

Sky Accessibility - ensuring that all our products and services are fully inclusive and easy for everyone to use

Sky Accessibility - ensuring that all our products and services are fully inclusive and easy for everyone to use

Sky Accessibility

Our services are now up and running and all Live Subtitles are available.

Find out more

News

TV Highlights

AD Introductions